Celtic Technologies, Inc.
Corporate Qualifications Summary
Celtic Technologies, Inc. is a women-owned,
small business that provides high quality, low cost information technology, information management, administrative and full-scale
logistics management solutions to government and commercial clients. Celtic Technologies
is a rapidly growing corporation that specializes in computer systems integration, analysis design, programming, implementation,
maintenance, logistics and warehouse management and administrative support for all types of enterprise functions, systems
and applications.
Some of the specific services that Celtic Technologies
provides are as follows:
Program Management and Senior Management
Analyst Support:
We are currently providing and have provided
project management support for several Department of Defense - Health Affairs' systems entitled Composite Health Care System
(CHCS) – Workload Assignment Module (WAM), Executive Information/Decision Support (EI/DS), Computerized Credentialing and Quality Assurance System (CCQAS), Third Party Outpatient Collection System (TPOCS),
Composite Health Care System (CHCS) -Ambulatory Data Management (ADM) Standard Personnel Management System
I/II ( SPMS I/II), Expense Accounting System IV (EAS IV), MEPRS, the
Defense Medical Logistics Standard Support (DMLSS) Automated Information System (AIS) and the Defense Occupational
Environmental Health Readiness System Industrial Hygiene and Hearing Conservation System (DOEHRS-IH/DOEHRS-HC). These systems are managed at the Naval Medical Information Management Center (NMIMC), Bethesda,
MD. Also, we are providing Special
Assistant support to the Commanding Officer, NMIMC for systems support and project management.
Providing management analysis, training and systems configuration support to ensure a smooth transition is achieved
for the users going from EAS III to EAS IV.
Business Process Re engineering:
Celtic Technologies personnel provide management
support services for the above mentioned projects. We are involved with re-engineering
technical and functional processes for medical systems that support Medical Treatment Facilities (MTFs) within the Navy Medical
Department. We re-engineered the security portion of CCQAS to ensure C-2 trusted level of computer security was achieved by the contact programmers.
HIPAA Compliance Specialist
Our HIPAA
personnel provide staff awareness and Organizational Planning for the HIPAA program
at NNMC Bethesda and its satellite clinics.6.1.1 The Compliance Specialist assists
the MTF Privacy Officer and the Privacy Officers of the clinics subordinate to the host MTF with directing all organizational
activities related to the development, implementation, maintenance of and compliance with the MTF’s privacy program
as required by HIPAA, state laws, and regulations of the Department of Health and Human Services, Department of Defense, and
the Bureau of Medicine and Surgery (BUMED). Our personnel assist the MTF
Privacy Officer with ensuring that key staff and executive level personnel are aware of the basic and on-going issues related
to HIPAA administrative simplification, and establishes the organization Privacy Implementation Team based on guidance from
the MTF executive leadership, the Navy Surgeon General, and the TRICARE Management Activity (TMA) HIPAA Program Office. facilitating,
and promoting activities to foster information privacy awareness within the MTF and related entities and serve as either a
liaison to and /or a member of the MTF Medical Information Security Readiness Team (MISRT) or other HIPAA implementation groups.
They also act as a liaison to the MTF Information Systems Department relative to the protection of health information.
Health Care Financial Management:
We provided full-scale financial management
services for the Resource Management Division, Bureau of Medicine and Surgery (BUMED), Washington,
DC. This involved formulating health care financial principles, policies and
procedures to identify, track and ensure the effective use of financial and manpower resources, and developing fiduciary processes that are accurate and responsive to the Chief of Naval Operations, Secretary of the
Navy, Office of the Secretary of Defense, Office of Management and Budget and Congressional requirements. Celtic Technologies personnel also, provide full scale financial management support for the for three large
integrated Department of Defense accounting and decision support systems entitled Expense Accounting System IV (EAS IV), the
Defense Medical Logistics Standard Support. Automated Information System (DMLSS-AIS).
Celtic Technologies personnel conducted site surveys for EAS IV, DOEHRS and DMLSS-AIS.
Our DMLSS support personnel they balance Naval medical treatment facility's financial accounts, implement the new software
and hardware and provide classroom and workstation user training on the operations of new financial computer systems to accounting
personnel. They also train health care executives on the proper use the systems
to make critical and vital financial management decisions for their hospital. Celtic
Technologies employees have also defined, coordinated and developed requirements to complete Total Health Care Support Readiness
Requirements (THCSRR), Commercial Activities (A-76) studies and Health Care Optimization manpower staffing for the Naval Medical
Department. Both THCSRR and the Commercial Activities studies are integral to
Navy Medicine's Efficiency Review (ER) and Most Efficient Organization (MEO)
process.
Computer and LAN/WAN Support (Seat Management):
Celtic Technologies employees provided full-scale seat management support for
the National Naval Medical
Center, Bethesda, MD
and we have provided seat management and help desk support for the Naval Medical Logistics Command, Ft.
Detrick, MD and Naval Hospital Lemoore,
CA. We provide acquisition, receipt
and installation of all computer and telecommunications software and hardware for all hospital users. Additionally, our personnel ensure that proper access to the organizations’ LAN is properly maintained
and instruct users at their workstation on any software/hardware changes to ensure there is no loss of productivity. Celtic
Technologies personnel provided full-scale seat management support for the President, Inservice Inspection and Survey (IVSURV)
Board, Norfolk, VA. Provided
all telecommunications infrastructure and support both ashore and afloat activities throughout the continental United States. We
also provided Seat Management for 250 users at the President Inspection and Survey
Board Also, provided seat management migrated the entire Navy Facilities and Engineering Command (NAVFAC) from Novell
to TC/IP telecommunications protocol and Microsoft Mail. This involved conversion
of infrastructure and enhancements of computer systems at NAVFAC, Washington DC
and 13 remote EFA activities throughout the Washington, DC
area. Our Staff also provides complete
Help Desk and seat management support for Defense Medical Logistics Standard Support – Automated Information System
(DMLSS-AIS) for both Army and Navy activities – Provide hardware, software and functional support. We also manage the Help Desk for Defense Occupational Health Readiness System Industrial Hygiene and Hearing
Conservation System (DOEHRS-IH/DOEHRS-HC) We provide hardware and software installation support for Navy and DoD users.
Clinical Support Services:
Celtic Technologies personnel were the key
Navy management coordinator for CCQAS, We ensured that credentialing databases were properly built and that users were adequately
trained on the use of the systems to manage their routine business practices. We
have also provided Risk Management and Utilization Management support at the National Naval Medical Center (NNMC) Bethesda, MD. Ensured that Utilization
Management reviews are properly conducted and coordinated throughout the Medical
Center. Aggregated and analyzed
clinical risk management information and identified problem areas that warranted further study. Monitored JCAHO listings of frequently occurring sentinel events or Quality Assurance (QA) inquiries. Appointed investigators and monitored the completion of QA inquiries and trained investigators
concerning the proper QA process to be used.
Population Health Management – Department of the Air Force:
Celtic Technologies personnel provided population
health management services for the Department of the Air Force, Mike O’Callaghan Federal Hospital (MOFH), Nellis AFB,
NV. Our employees coordinated population studies in the areas of prevention,
managed care, readiness issues, health promotion, clinical preventative services, and other health services related issues. They formulated Quarterly Medical Quality Report Cards for the MOPH Board of
Directors and the MOFH Providers. MOFH is tasked on the highest priority to be
accountable to the United States Air Force Surgeon General to produce critical information on Active Duty health Status
and TRICARE Prime enrollees.
Life Cycle Management Support for Medical
Information Systems:
Providing the Naval Medical Information Management
Center (NMIMC) with medical systems documentation support, especially in the area of life cycle management documentation.
Medical Administrative Support:
Provided complete medical administrative support
for the Commanding Officer and Executive officer, Naval Medical Information Management
Center. We fully maintain
the command monthly newsletter and we worked with the Command Executive Steering Committee and other leadership groups to
transition to using the Malcolm Baldrige Criteria for Performance Excellence.
We coordinate with the NMIMC leadership staff to actively promote efficient business operations and we assist in the preparation and operation of command planning sessions and off-site meetings.
Celtic employees provided total administrative
support for Madigan Army Medical Center (MAMC), Health and Dental Clinic
located at North Fort Lewis, Washington. We coordinated Bio Medical Engineering support using the AMEDDPAS work order
system and maintain all databases associated with the new construction project.
Computer Assisted Design (CAD) Support:
Celtic personnel provided CAD support for the
Facilities Management Module of DMLSS. Our employees converted medical facility
blueprints that are unreadable into digital computer assisted drawings. This allowed facilities to have ready access to vital
data for space allocation and utilization, therefore increasing the efficiency an use of an activity's costly resources (building
space).
Oracle Programming and Database Management.
Provided Oracle database management and re
programming from Oracle Version 7.0 to a Web based version of Oracle entitled Version 8I.
This work is performed for the Tri-Service Infrastructure Management Program Office (TIMPO), Falls Church, Virginia.
Tivoli
Total Asset Management Support.
Tivoli Programmers worked at TIMPO,
Falls Church, VA, and maintained
the entire software and hardware asset inventory for over 100,000 users located globally and under the direction of the Department
of Defense - Health Affairs.
Large-Scale Computer Systems Installation of Hardware and Software:
Celtic Technologies employees provide full-scale
set-up, installation and support of DMLSS-AIS at the Naval Medical Information Management Center (NMIMC), Bethesda,
MD and at the Naval Medical Logistics Command, Ft.
Detrick, MD. Our personnel
are continually deployed to Navy medical treatment facilities to install DMLSS-AIS hardware and software, balance the respective
facility’s financial and logistical accounts, provide hands-on training at the user’s workstations and provide
help-desk support maintenance upon completion of the installation. We also provided
DMLSS installation support for the Theater Army Medical Management Information System (TAMMIS) Program Office, San Antonio, TX and implemented DMLSS
Version 2.0 at all Army medical treatment facilities world-wide.
Computer Training:
Provide user training via help desk, classroom
and on-site at the user's workstation. Training on applications such as DOEHRS,
DMLSS, Fast Data, and CHCS II. Also train users throughout the Department
of Defense - Health Affairs community on a global basis on the operation of Oracle Version 8I and Tivoli. The latest technological training tools
are used, such as computer based training (CD-ROM), video teleconferencing, distance learning and teleconferencing.
Database Administration:
Celtic Technologies personnel provided extensive database administration services
for CHCS II at the Managed Care Department, Directorate of Health Care Operations and Analysis (DHO&A) , Naval Hospital, Great Lakes, Illinois. We manipulated existing data systems and to provided functional and technical
training for integrated hospital information systems. We assisted the Head, Managed
Care and the DHO&A by providing timely and appropriate information and exportable training on legacy data systems.
We managed and coordinate the collection and display of data. This involved developing guidelines to supplement established administrative and medical regulations. We completed reports and made recommendations that assisted managers to make
healthcare business decisions concerning the medical and administrative operations of the Naval Hospital Great Lakes and its
Branch Clinics. We also established data elements descriptions, standards and
maintained a dictionary of data elements. Furthermore we researched new elements
and coordinated definition of elements and participated in evaluation of other potential vendor application software to consider
the packages use of data repositories. We maintained strong communications with external consultants.
Independent Validation and Verification
(IV&V):
Celtic Technologies' employees meticulously
performed intense IV&V for the Standard Procurement System (SPS). SPS
Version 5.0, which is Web based, will completely automate procurement for all Department of Defense Activities. Celtic Technologies personnel assess proposed configuration changes proposed by the Department of the Navy
- Chief Information Officer (DON-CIO), and the Department of Defense Technical Review Board for SPS, and ensure they meet
Navy Medical infrastructure requirements and constraints.
Bio Medical Engineering Support:
We provided biomedical engineering and database
management support to include inspections and testing utilizing the AMEDDPAS work
order system at Madigan Army Medical Center (MAMC), Tacoma, Washington. Celtic Technologies personnel provided full-scale administrative support for the Health Facility Project Officer and the
Chief of Logistics Division (Transition Officer) for new construction of the Health and Dental Clinic, North Fort Lewis, WA. Our personnel also provided input to the Chief, Population health Management,
TRICARE Northwest, Office of the Lead Agent, MAMC.
Individual Case Management Program for Persons
with Extraordinary Conditions (ICMP-PEC):
Our personnel provided managerial support services for
the ICMP-PEC for the TRICARE Management Activity (TMA), Falls Church,
VA. Celtic Technologies employees
possessed extensive knowledge of the TRICARE Program and the operations and functions of the Military Health System (MHS)
on a global basis. This allowed them to provide superb support for development,
analysis, evaluation and coordination of policies, regulations and rulings pertaining to the MHS and specifically the TRICARE
ICMP-PEC, and followed the National Defense Authorization Act, statutory policy and Managed Care Support contract-related
requirements.
Contract Management Support Services:
Celtic Technologies personnel performed comprehensive contract administration
support services for the Naval Medical Information Management Center Specifically, these services included: providing expert
advice and assistance throughout the planning and implementation of new and ongoing acquisitions; assessing acquisition strategies
and alternatives in-depth; assisting in developing evaluation plans; developing procedures and methodologies to conduct evaluations;
evaluating proposals; determining negotiation strategies; accurately delineating Government and integrator responsibilities;
and assisting in contract management.
Clinical Decision Support System (CDSS):
Celtic Technologies’ personnel provided extensive support in establishing
a Clinical Business Technology Support Office (CBTO) to support clinical informatics in the southeast region in prototyping
applications that improve health and business practices across Navy Medicine. Our
employees assisted in the development of e-health/e-Business solutions that support Navy Medicine’s strategic plan for
Force Health Protection, encompassing readiness, quality, access, interoperability, costs and customer expectations. Specifically this included prototype development, data warehousing/data mining in
support of e-Health/e-Business processes, DOD/VA information management and information technology initiatives, data quality
support, population management, case management and disease management informatics support.
Additionally, our personnel provided project management in the development and implementation of the Clinical Decision
Support System (Selected by DON eBusiness Office for Pilot Project funding) and assisted in coordinating Web based integration
of to Easy-CHCS, MUMPS Data Extractor (MDE), Cache’, EsiObjects and TriCare Online.
Enterprise Web Programming:
Celtic Technologies is currently providing full scale/worldwide programming
and sustainment support for the Naval Medical Department for a system entitled Navy Medicine On-Line (NMO). NMO supports the
movement to the Navy's FORCEnet, located at web-site http://forcenet.navy.mil and Force Health Protection (FHP) goals for
2005.
NMO Portal is Navy Medicine’s (NAVMED) centralized online portal presence
and a Mission Assurance Category (MAC) II, Sensitive system as defined in DoDI 8500.2, Information Assurance (IA). NMO serves
a vital role in the overall process of collecting, analyzing, and brokering medical information to and from critical and authoritative
data sources into a one common operational view for the Bureau of Medicine and Surgery (BUMED), Navy and Marine Corps Operational
Units and Claimancy 18 which is comprised of Navy Medical Treatment Facilities (MTFs) worldwide. Navy Medicine Online is unique
in the Navy environment in that it processes and stores HIPPA/ePHI sensitive information that it brokers throughout the Claimancy
for a variety of requirements. The Portal operates on the BUMED/Naval Medical
Information Management Center (NMIMC) Backbone Network. This network is a collection
of general-purpose, commercial off-the-shelf (COTS) hardware and software components that aid in the enforcement of the Network
Security Policy and interface with an external network to provide Non-classified Internet Protocol Router Network (NIPRNET)
Connectivity.
Celtic Technologies provided total Web Page management and support for the
Naval Medical Logistics Command, Ft. Detrick, MD. This is a total production system used for internal access by Government employees
as well as public access by commercial vendors and Government personnel for large and small procurements for the Naval Medial
Department.
Celtic Technologies employees provided complete Web support for Naval Hospital
Lemoore, CA. This was a total ground-up enterprise design, development, implementation
and maintenance of Naval Hospital Lemoore’s interactive Web Page using HTML, VBScript, JavaScript, ASP, MS SQL 7.0,
ADO, Front Page 2000 and
implemented 508 compliance. We assumed a failed system and made it a highly useful tool for all Directorates and satellite activities
within the enterprise
As mentioned above our personnel also provided Tivoli/Oracle Web programming
and DBA for TIMPO and performed the following:
• Programmed and implemented an asset management system that is being
used to manage telecommunications and computer hardware and software for over 700 activities
within the Military Healthcare System
•Migrated Oracle Version 7.0 to Web enabled Version 8I
•Oracle Developer 2000 for rapid applications development
–Significantly reduces programming time
•Contract via ITSS, GSA Federal Technology Service, Southwest Region
•Designed, implemented and currently maintain Web Pages that push information
to the customer and obtain feedback for quick resolution by the Directorate for Project Management, NMIMC
•Implemented 508 compliance
•Expanded a Web page to perform a global tasking
•Use HTML, Oracle, Front Page, Adobe, JavaScript, Front Page 2000 and
Primavera Project Planner (P-3)
•Current Web Page:
Logistics Warehouse Management:
Currently, Celtic Technologies personnel are managing the total warehouse and
property management functions of the Naval Medical
Information Management Center,
Bethesda. Our
personnel coordinate all shipments and receipt of equipment and supplies for all departments within the Command. This also
includes coordinating the annual inventory of Government owned equipment, collecting and consolidating data, comparing information
against current inventory information, annotating changes, discrepancies, updates and revisions necessary to meet guidelines
and standards for property management and reporting requirements. Furthermore,
our employees fully manage the requisition tracking effort and provide status of all requisitions submitted for procurement
and provide status data to all directorates. Our personnel are fully skilled
in managing all aspects of DPAS and DITMS for the command.
Patient/Central Appointments Management:
Celtic Technologies personnel managed the entire Central Appointments Desk
operation at Naval Hospital Lemoore in Lemoore, CA. Additionally, we managed and scheduled patient appointments at the Mental Health Clinic,
Pediatrics and Orthopedics at Naval Hospital Lemoore. Our personnel were responsible
for all aspects of working in the Central Appointments Division on a daily basis. They handled all incoming calls for medical appointments and made the necessary patient referrals to respective
clinics. Our personnel fully understand Naval Hospital Lemoore’s policies and procedures and extensively use the Composite
Health Care System (CHCS) Appointment and Scheduling Module to productively manage patient appointments throughout the facility
and its satellite clinics.
.
Program Budget Support:
Celtic
Technologies employees assisted in the development of Medical Programming Guidance. We review and analyze Program Budget Decisions;
coordinated Assistant Secretary of Defense – Health Affairs ASD(HA) responses for Program Budget Decisions, Management
Initiative Decisions and other documentation required during the Program Objective Memorandum/Budget Estimate Submission (POM/BES)
cycle. We also assisted in the evaluation of POM/BES submission compared to Medical Programming Guidance during program review
to develop alternatives for resolving issues of non‑compliance with the guidance.
We prepared the necessary materials for
ASD(HA) participation in the Defense Resources Board and related committees and assist in the development of periodic
financial statements for the MHS. Assist in the development of output driven resource allocation methods. We reviewed and responded to Congressional actions, legislation and
initiatives impacting the resources for DoD health care programs and developed issue papers and related documentation in response
to Office of Management and Budget inquiries or initiatives. Additionally, we organized, prepared and presented formal and
informal briefings and presentations to various audiences within the Department that have varying degrees of knowledge about
health resource issues. We also coordinated and participated in the VA/DoD Financial Management Working Group to enhance sharing
and collaboration between DoD and the Veterans Health Administration.
Organizational Development:
Provide Organizational Development (OD) Practitioner Services
for the National Capital Area (NCA)
Office of Integration Organizational Development as a result of the
Base Realignment and Closure (BRAC) recommendations. These services are conducted within the National Capital
Area, Military Health System and the Uniformed Services University.. Celtic Technologies personnel are assigned to multiple subcommittees and one (1) Military Treatment Facility
(MTF) within the National Capital Area. We perform a variety of Organizational
Development (OD) Interventions to managers, work-groups, senior leaders and staff at all levels within of the Military Health
System of the National Capital Area to include the Uniform Services University (USU).
We conduct Organizational Development
(OD) Interventions to include: strategic planning; annual planning; change management; diversity intervention; executive team
development; executive coaching; conference planning with small group exercise design to achieve conference objectives; organizational
assessment; mediation; conflict resolution; and whole-scale change to meet the mission of the Office of Integration.
Provide basic Organizational Development
(OD) training through lectures and practical approaches. Our personnel are experts
with Six Sigma Principles. We facilitate executive discussions and work-group meetings to contracted deliverables. We independently
design and participate in group design of OD approaches for delivery, facilitate the assigned OD intervention design and develop
and evaluate OD strategies to enhance client’s performance and overall effectiveness.
We provide clients with techniques and tools to focus on strategic views, clear roadmap, timelines, accountability
and performance standards.
Clinical Data Quality Management:
Our personnel conduct Medical Records abstraction from either electronic or
paper records, to provide:
near-real-time feedback to clinicians and clinical managers on the status of
externally-collected measures such as JCAHO Oryx Indicators and AHRQ Patient Safety Indicators, and,
primary data on specified quality measures not otherwise collected through
external quality programs.
We also performed preliminary trending, statistical control and other analyses
on this data and make recommendations for areas of improvement. Additionally,
we maintained data currency on the NNMC Quality Dashboard and we cultivated and analyzed pertinent clinical performance data
from the Population Health Navigator program. Our personnel
serve as a member of the NNMC Clinical Performance Data Committee.
Senior Executive Services:
Celtic Technologies personnel provided services as Senior Healthcare Executive
Practice Administrator/Deputy Chief for the Colon Health Initiative (CHI) in the Medical-Surgical Directorate, National Naval Medical
Center, Bethesda, MD. The Senior Health Care Executive is responsible
to the Chief, CHI for all activities that occur within the Colon Health Initiative’s daily operations over which the
Deputy Chief has line authority. Our personnel developed and implemented the
operation of the CHI, ensuring comprehensive care is provided in a safe, efficient environment. We maintained knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
and our personnel fully understand the administrative fundamentals of Oncology care and research.
We provide Senior Executive functions for the Commanding Officer and Executive
Officer at the Naval Medical Logistics Command (NMLC), Ft. Detrick, MD. We are directly responsible for developing and coordinating NMLC’s Business, Annual and Strategic Plans; meeting with
directors and key staff, establishing meeting schedules; developing agendas, identify tasks and goals. We also are responsible for supporting NMLC’s Executive Steering Committee (ESC), establishing meeting
schedules, developing agendas, tracking and following up on action items; produce meeting minutes; oversee NMLC’s Executive
Dashboard and ISO Process. We are responsible for suggested command and Budget
Submission Office (BSO) metrics development, metrics collection, metrics reporting and analysis. We also function as a Health Systems Analyst by providing
technical advice, guidance, and assistance regarding all matters relating to the analysis and evaluation of all medical logistics
data. We develop, manage, and control various applications and ad hoc reports for data capture and data quality improvement
and we design methodologies for data extraction, analysis, presentation, and dissemination in support of NMLC
